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  1. MySense.ai
  2. Troubleshooting

Troubleshooting

How to diagnose

  • What does the "Unknown" device status mean?
  • The kettle sensor isn't picking up when I boil the kettle, how do I check it is working?
  • I don't think my sensors are working, how can I check?
  • Why are all my sensors offline?

How to troubleshoot

  • What happens if a sensor is not installed?
  • How do I re-pair a sensor?
  • The Wearable is not showing the correct day or time. How do I get it right?
  • How to troubleshoot the home-hub?
  • How to troubleshoot the wearable?
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