What is the wearable?

Fall Detection Wearable

Key Functions:

• Activity Monitoring: Tracks daily steps to contribute to the individual's activity trends.
• Fall Detection: Automatically identifies potential falls and triggers alerts.
• Emergency Button: Users can manually activate an emergency alert when needed. 

Navigating the Wearable:

Battery Information:

It takes about 2 hours to charge the wearable. We suggest recharging it around 3 times every week. The battery level is provided when pressing the button.

Setting Up the Wearable:

Before using the wearable for the first time, it will need to be charged for at least 2 hours. 

You can check if your wearable is on by pressing the power button (bottom right button). 

Your Wristband will tell the current time if it is turned on.

• To turn your Wristband on press & hold the Power Button for 5 seconds
• To turn your Wristband off press & hold the Power Button for 5 seconds

Charging Your Wearable:

• Place the charging connector into the wearable charging cable.
• Attach the magnetic charging cable to the four pins on the rear of the watch.
• You can check the battery percentage of your wristband by pressing the clock button. Once fully charged, replace the strap and place it back on your wrist.

How to Wear:

• The wearable should be worn one inch above your wrist bone.
• Adjust the wearable to be snug but not too tight, just tight enough to be in contact with your skin.
• It should fit comfortably without restricting your movement.

Data Storage and Transmission:

The fall detection wearable transmits both non-critical information (e.g. step count)and critical alerts (e.g. potential falls) in real time. Equipped with a built-in 4G SIM card, the device enables direct mobile network connectivity for reliable data transmission without relying on Wi-Fi. In the event of emergency - such as a detected fall or when the emergency button is pressed - it initiates two-way voice communication with designated contacts or a monitoring centre. It does not perform long-term data storage or background syncing, focusing instead on immediate wellbeing updates and timely emergency response.

Activity Wearable

Key Functions:

Heart Rate Monitoring: Keep track of heart rate for a holistic understanding of health.

Time and Date Display:  Convenient and regular watch.

Navigating the Wearable:

Home Screen: Tap the square power button on the screen to switch between time, date, heart rate, and movement functions.

Turning On the Screen: If the home screen is not activating, long-press the square power button for around 4 or 5 seconds.

Battery Information:

Charging Frequency: The wearable needs to be charged approximately 2-3 times every week. It takes approximately 1 hour to charge the wearable. We recommend the wearable is charged when the individual is bathing or in the shower.

Battery Indicator: The white battery indication on the screen shows the battery's remaining capacity. Check the battery level in the app by navigating to "Devices" (found on the left hand side menu by selecting the 3 horizontal lines). 

Setting Up the Wearable:

Before using the wearable for the first time, it will need to be charged for at least an hour. 

Charging Your Wearable:

Remove the Wearable by undoing the buckle and take it off the wrist. Hold the Wearable face and wiggle the strap at the bottom of the screen until it comes off. This will expose the charging connector which looks like a gold strip.

Insert the charging connector into the USB charging cable 

Plug the strap into the USB charger plug for efficient charging

A blue battery symbol will appear when the Wearable is charging. If no battery symbol appears, remove and re-insert the charging connector the opposite way round. 

Once fully charged, replace the strap and place it back on wrist

How to Wear:

The wearable should be worn one inch above the wrist bone. 

Adjust the Wearable to be snug but not too tight, just tight enough to be in contact with the skin. 

It should fit comfortably without restricting movement.

Data Storage and Transmission:

Data Storage: The wearable stores data for up to three days, ensuring that information is securely captured even when the individual is on the go.

Data Transmission: Once the individual has returned home, the stored data is sent securely to the MySense home-hub.