Kate Barron

To change the batteries in a sensor:  1. Remove the Sensor from the Backing StripPress down on the ridged area at the top of the sensor and slide it backwards to detach it from the 3M adhesive back...

Daytime hours are from 7 AM to 9 PM and nighttime hours from 9 PM to 7 AM for nighttime events.

If your bed sensor shows an "Unknown" status, it means the bed sensor has not recorded any activity for the last 24 hours. Follow these steps to troubleshoot the issue: Verify Recent UsageEnsure ...

The Wearable Activity Chart tracks four distinct states of wearable activity: Active, Resting, Not in Use and Offline.  Heres what each state means: Active: This state is displayed when the individ...

The "Recent Change in Time in Bed" event is sent when there is a significant variation in the total time spent in bed in the last 24 h compared to the previous 7 day period average, which could ref...

The "Recent Change in Time out of Bed" trend notification is sent when there is a significant change in the time the individual got out of bed in the last 24 hours compared to the average in the pr...

Enable the "filter individual activities" feature on the activity chart within the events page to distinguish between sensor activations likely made by the individual wearing the MySense wearable d...

At MySense, our primary goal is to provide comprehensive and accurate insights into your health and well-being. Each sensor in the MySense ecosystem plays a pivotal role in painting a holistic pict...

The "Next of Kin" plays a crucial role in helping to manage an individual's data and devices within the app. It is mandatory to designate a Next of Kin during the installation process, ensuring the...

The QR code, a distinctive black and white square barcode, plays a pivotal role in seamlessly connecting your MySense box and sensors to your account. To get started, locate the QR code directly un...