What is a MySense 'event'?

At MySense, we prioritize your well-being by closely monitoring changes in your daily routine and activity levels. These changes, referred to as MySense events, are significant deviations detected over time. When MySense observes disparities in your routine, activity levels, or notices something outside of your 'normal' based on your historical data, notifications are promptly sent to you and your designated Circle.

What Constitutes a MySense Event?

MySense events encompass a range of alterations, including changes in routine, activity levels, or even the status of your sensors and home-hub. These events serve as valuable indicators, allowing you to stay informed about your health and well-being.

Accessing MySense Events:

You can view MySense events directly within the MySense app (in the Events section inside the top left menu). Notifications about events are conveniently displayed, offering you a quick overview of detected changes.

More Information and Guidance:

For a deeper understanding of each event and personalised guidance, simply tap on the notification within the app. This feature provides you with comprehensive insights into the detected changes, enabling you to take informed actions as needed.

Customising Your Notifications:

You have the flexibility to tailor your notification settings. To select which events and notifications you want to see or receive via push notification/SMS, navigate to the Events page and tap the cog icon on the right-hand side. From there, toggle each event to your preference.