To get the most out of the MySense product, the home-hub and all the sensors should constantly be online. This means that a reliable data connection is key. MySense is installed with it's own data connection using the 4G mobile data network however the supplied ethernet cable can be used to connect to your own internet router if mobile data is not strong in the area. To check the ee coverage in your area, use this EE Network and Coverage Tracker.
All sensors, except the wearable, are installed within the home and remain static, diligently collecting data related to the activities of the occupant.
For accurate data interpretation, this system is recommended for homes with single occupancy.
The sleep sensor, an integral component, requires a constant power source. Ensure there is an available plug socket near the bed. If not, the use of an extension lead may be necessary.
As part of the installation process, a Next of Kin contact is mandatory. All that is required for the Next of Kin is their full name and either their email or mobile number.
Home internet or strong 4G mobile coverage.
Home less than 300m2 and less than 3 levels.
Only 1 household member
An available socket near the bed
A person to become the Next of Kin for the individual using MySense
If you are interested in our product but unsure if it's suitable for your home, please reach out to us. Our dedicated team at firstname.lastname@example.org will gladly provide guidance and assistance.