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How to change my password

If you have forgotten your password or just want to update it have two options.

If you are already logged into your account:

  • Tap the hamburger menu (3 horizontal lines) on the top left of the screen 

  • Go into "My Settings"

  • Tap "Password"

  • The screen displays 3 boxes: enter your current password in the top one, your new password in the middle one and re-enter your new password in the bottom one

  • Click the "Update password" button to validate the change. 

If you are logged out from your account:

  • Open the app and click the “Log in” button at the bottom of the screen.

  • Tap “Forgot your password?” 

  • Enter the email address or phone number you used when you created your account 

  • Click the “Send instructions” button and, depending on whether you log in with your email address or phone number, you will receive an email or text message

  • Enter the code you received by email or text message into the appropriate space in the app or directly click the “Reset password” button under the code. 

  • Define your new password

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